My salesman Steve was very good and followed thru on all details. Calls to them with battery problems were handled very well.
My wife and I took delivery April 29th, 2014 and couldn’t be happier or more excited. Our first trip to A&S because my daughter wanted to look at a new Keystone trailer. While in the clean showroom Tacey approached like an old friend. We said we have our second pop up and had wonderful experience thru the years. Tacey said we should see the Rockwood Roo. Well we said okay and off we go on a golf cart thru the lot. We were very impressed with the product along with her knowledge of the product. We ordered one that day. A&S thank you and your staff and especially Joe for his detailed presentation during delivery.
I must say we had the best experience of buying our first RV and the hospitality we felt throughout was amazing. A&S RV truly stand behind their values of making every customer happy from sales (Tacey), finance (John), and Joe the guy behind the scenes of showing you all about your new home and how to hook up! Thank you A&S we had a great experience and love our new home on wheels.
Our experience was very pleasant. Everyone was so helpful and friendly. We were never high pressured and our salesperson, Tacey, was delightful and informative. Mike was generous with our trade-in without that we could not have made the deal. John was professional and made the closing very smooth. The service crew was also pleasant and helpful. We would highly recommend A&S to others. The R-Pod is really great also!
Recently we purchased our fourth travel trailer and our first from A&S RV Center. What attracted us to A&S was that the staff (Kristen) were friendly, knowledgeable, and not pushy like other dealerships. We knew what we were looking for and they didn’t try and talk us into something else, just to make a sale. We ordered our 27 DBS Hideout and were told 6-8 weeks delivery. Which was great because of the snow still on the ground and it came in just 5 weeks. A&S didn’t have a problem waiting until we could get our old one out of the yard and the new one in. We look forward to many years out of our new trailer and the relationship we now have with Kristen and the rest of the A&S staff.
Two years ago I started my quest in purchasing a new 5th wheel trailer. The day I was ready to order my wife lost her job and I had to cancel my order. As it turned out, they came out with a new and better floor plan which I really love, lots of room. Tacey has been an absolute angel during this whole process, was very understanding of my problem 2 years ago and that was why I returned to her. My total experience here at A&S has been the best out of all of my RV purchases, for this is the fourth 5th wheel and I’ve bought 3 tagalongs so I’ve been through a lot of RV Dealers, most of which are all out of business.
I would like to thank Tracey, John the business manager who took care of all the paperwork, Joe who did my walk through, very thorough, the service guys and Gary in parts. What a total wonderful experience. And if I have any friends that are looking for a RV, I will definitely send them to you. Once again, thanks for the total excellent experience.
Our experience with A&S RV Center was terrific. From the finance manager to the maintenance manager the process was seamless. We especially appreciated all the tips Joe gave to us regarding the use of the camper. He even took the time to modify the chain link on our existing tow bar to fit the new trailer. What a guy! The Forest River product has been beyond our expectations!
All the staff were very courteous and professional. All questions were answered. Orientation with Rick was excellent. I will recommend A&S to my friends.
We made 3 trips to A&S and were treated very well all 3 times. The first time we let everyone know that we were just looking, but everyone was very friendly and did not just brush us off or high pressure us. That was one reason we went back a couple of weeks later to purchase the “New to Us” motorhome and the third time to pick it up. We were greeted by a friendly, smiling receptionist who got Tacey, a very nice and friendly salesperson, to show us around. After letting me drive a motorhome without buying it, she was still very friendly and answered all our questions. When we did decide to purchase the used motorhome, we were shown every detail of its operation and where everything was and not only how it worked, but why! They made sure that everything was in working condition, even to replacing the light bulb in the refrigerator. It was a wonderful experience for us to deal with such helpful and friendly people all we had to do was get gas and new tires. Thank you so much for your time.
I wanted to say what a great experience it has been working with Steve. He spent a lot of time with my wife Lisa and I looking at fifth wheels. He has been very gracious and patient with us. He answered many questions and taught us a lot in our process of finding a unit. I ultimately bought a 26SAB from an individual on Craigslist. I have been a long time customer through rentals and your parts department. Steve has been wonderful and will be my first phone call in a few years when I am ready for my retirement unit. Your entire staff has made it a comfortable place to patronize. Thanks!